We help you provide estate agency services to clients

Agent Online Services takes on the lion's share of the fixed costs associated with running an estate agency firm. A package of benefits that allows your business to focus on the important things.

retain brand & pricing control








By submitting this form and based on your requirements you agree to be contacted by Agent Online.

Our background

We started life 12 years ago as an asset manager, helping banks and receivers to market and sell repossessed or receivership stock.

More recently we launched a sister company designed to work with local estate agents and mortgage brokers around the country. The idea has been to centralise certain parts of the estate agency sales process and allow local property professionals to use our service to enhance the client experience and reduce costs.

We have fully tested this concept and are now rolling it out across the UK.


Our Future

The advantage of being a small, nimble, tech driven business is that we can change direction quickly.

COVID-19, for example, has recently driven us to redirect our resources to provide a solution to estate agents all over the country who may have been facing the real possibility of closing down their business for good.

These may often be businesses with strong local brands, highly satisfied customers and a track record of posting healthy profits. Yet through no fault of their own they may be facing closure.

Continued market pressure on costs and margins mean that many local agents are looking at better ways of structuring their businesses. We see an opportunity for AOL Services to help them drive down their costs by letting us take over their ‘back office’.

We believe there is an opportunity for us to work with property professionals throughout the UK with a view to bringing this low cost / high quality customer experience to consumers looking to sell or let property. We are working not just with local independent agents, but also with mortgage brokers, IFAs, developers and house builders.

For example in the mortgage world, we have discovered a huge opportunity for us to work closely with brokers and provide their clients with a different solution for handling property transactions. By working together we are able to ensure vendors and landlords benefit from a low cost service, backed by a high quality team of professional agents, all under the umbrella of their trusted mortgage adviser. It is a win win situation.

So our strategy is based on the concept of centralising the parts of the process that lend themselves to being centralised, but using local knowledge and experience where it is essential to do so. Our growing network of Partners is therefore an important piece of the Agent Online jigsaw.


Our Service

Having worked with estate agents, mortgage brokers, banks, receivers and housing associations for over 10 years, we were actually quite late in signing up to a review site.

But through Feefo, clients have been sharing their views on the service we have provided and we are pleased to say they have only had great things to say about us!

This should give you every confidence that if you appoint us as to act as your back office, we will protect your brand and provide your clients with the same level service you would expect your own team to deliver.


Our Board 

There is an experienced Board of Directors behind the Agent Online Services business:

new board pics 2

Call us now on 03333 447 007 to find out how we can reduce your costs at the click of a button or email us at support@aolservices.co.uk or send us your details via this form


Your back office

The Concept

  1. You offer estate agency services to vendors and landlords

  2. Your business becomes ‘powered by Agent Online Services’ and we become your back office

  3. Clients sign an Agent Online agency agreement

  4. We can take care of photos, floor plans and descriptions, or you may prefer to provide these yourself

  5. We carry out required anti-money laundering checks for vendors and buyers

  6. We will handle for-sale board erections

  7. We market on all the key property portals

  8. We answer all portal inbound calls and emails from potential buyers (and liaise with you in whatever way you wish)

  9. Our phones are manned 24/7 – no answer machines

  10. We will arrange viewings as appropriate and all viewers will be financially qualified by a mortgage broker of your choice to ensure they can afford to buy the property (if you run a mortgage business this will provide you with a flow of free leads)

  11. When we receive offers from buyers we will discuss with you and negotiate on your and your client’s behalf as required

  12. We will send out heads of terms and progress the sale to completion


Becoming a Partner

Partner subscription

(sales and lettings combined)

£1000 incl VAT for year 1, £500 pa for subsequent years

or

£99+VAT per month with no set up fees

 

Partner support

  • dual branded website

  • dual branded PDF literature

  • case tracking

  • mortgage leads

  • PI insurance

  • local tel number

  • Agent Online email address

  • PLUS monthly property related content

  • AND assistance with digital lead generation campaigns


Customer reviews

Our customer reviews hopefully speak for themselves! If this is the level of service you want your clients to receive, then you should sign up to the Agent Online proposition.

Happy customers

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